Simply browse our site by first clicking on the sport (or entertainment)
of interest to the left. You'll see a selection of great items
in the sport you select.
To
purchase an item, click the
button next to that item. This will take you to our secure
payment serverwhere
you can safely
enter your billing and shipping information. Your information
will then be e-mailed to Sports Gallery where we will confirm
and process your order.
Please
note: the prices and availability on all items presented
on this website are subject to change. While we work hard to keep
our website as current as possible, many of the items in our stores
are unique and hard-to-find pieces that may be purchased at any
time. We will always notify you before we process your order if
we no longer have the item.
We
have many more unique collectibles in our two stores than are
shown on this website so if you don't see what you are looking
for please let us help you
find it!
Chances are
we have what you're looking for.
how
do I pay?
Payment
Options: Using
our secure
payment server, you may use one of the following credit cards
for payment:
American
Express
Discover
MasterCard
Visa
Sales
Tax: Sales Tax in California is 8.25%. Tax will not be charged
on items being shipped outside of California.
Shipping: You will be charged for shipping. We always try to limit our
shipping charges,
in most cases charging less than the standard rates.
Gift
Certificates and Promotional Discounts: To redeem gift certificates and take advantage of Sports Gallery
promotions online, simply enter the promotional code included
in the e-mail, flyer, or gift certificate during the checkout
process.
Exchanges: All sales are considered final. However, exchanges and store
credit may be issued when a customer is dissatisfied with the
merchandise they have purchased. If you have any questions concerning
an exchange or our policy, please don't hesitate to contact
us.
is
my online transaction safe?
Your
credit card information is safe when you purchase an item at sportsgalleryweb.com.
At
Sports Gallery we make every effort and use the very latest technology
to ensure the security of your sportsgalleryweb.com
transactions. Our safeguards operate to secure the information
we collect online, prevent the unauthorized access or disclosure
of this information, maintain data accuracy, and ensure the appropriate
use of transaction information.
Our
powerful Secure Soccet Layer (SSL) encryption technology protects
your online order information from unauthorized parties. SSL technology
encrypts your credit card number, name, address and phone number
before it travels on the Internet, thus protecting it from being
decoded by anyone other than Sports Gallery and its agents.
Only
browsers that support the Secure Socket Layer protocol are able
to order merchandise through this website. If your current browser
does not support SSL you can download a free upgrade from Microsoft
or Netscape.
When
you complete your transaction, your computer will begin communicating
with our "payment" server in a secure mode. You will
be able to tell that you are in a secure mode by the following:
the "http" in the web address will be replaced by
"https"
depending on your browser, you will see a padlock or a key in
the lower right hand section of your screen.
Please
be assured that Sports Gallery is firmly committed to the safety
and security of your online transaction. The success of our website
depends on it!
How
will I receive the collectible?
With
all web orders, we will make every effort to contact you upon
receipt of your order to verify the purchase and confirm the shipment
method and timetable.
It's
never too late to order from sportsgalleryweb.com
Express
Shipping Available!
Simply order online and we'll follow up with you to discuss
the various shipping options.
In
most cases, you will receive your order using ground shipment
unless we are instructed to utilize express delivery. While we
strive hard to keep our website as current and up to date as possible,
from time to time an item no longer in our collection is sold
on the web. In the rare instance that we no longer have the item
you ordered in our collection, or if there will be any delay in
delivering your piece, we will always notify you before processing
your order to discuss. In most cases, we will provide you with
a tracking number so you can follow the shipment of your package
with the appropriate delivery service.
UPS
and FedEx are our primary shippers. We typically charge less than
the standard rates based on destination, value, and the size and
weight of the collectible...sometimes MUCH less. On all our web
transactions we try to limit shipping charges as much as possible.
For example, There is no charge for our handling of the item (packing
materials, labor, etc.). It is a simple policy that we think is
fair and allows us to offer you very competitive shipping rates.
Due
to the size and fragility of some of our items (i.e., large glass
displays and photographs), the shipping charged us by FedEx and
UPS can sometimes be rather large. We promise, however, to do
everything we can to keep your shipping charges to a minimum.
Please
inspect your package immediately upon arrival to make sure there
is not any breakage. While we do everything within our power to
ensure that your collectible arrives in the same pristine state
that it left our store, UPS and FedEx mishaps occur from time
to time. While out of our control, we almost always can work with
the customer and UPS/Fed Ex to resolve the problem. To do this,
however, we must know immediately of any breakage that occurred
during our shipment of the product. Unfortunately, we cannot be
responsible for subsequent damage to the collectible.
They
don't call it the WORLD-wide
web for nothing! We're happy to ship any collectible internationally.
After your puchase we will follow-up with you to discuss the various
shipping options. Unfortunately,
we cannot ship to PO Boxes.
Please
note:
On international ordes there will sometimes
be a customs charge imposed by the country of delivery. This charge
is not easy to predict and can range from $0 to $150 USD depending
on the value and size of the item. In all cases, it is the customers
responsibility to pay the customs charges required by their country.
This charge is separate from the relevant shipping charges agreed
to at the time of purchase. Thanks in advance for your understanding.
privacy
Like
most businesses, Sports Gallery collects customer information
to improve your overall shopping experience with us. However,
we respect your privacy and are committed to maintaining and using
this information responsibly. Below is our privacy policy for
online sales and describes our use of the information we may collect
from you on this website. By visiting our website, you accept
the terms and policies described below.
When
you submit your personal information through "Click to Win"
(or other promotion), by making a purchase, or by e-mailing a
request or question, your e-mail address will be added to our
database. From that point forward you may receive promotional
e-mails about special discounts or new collectibles that match
your interests. If at anytime you wish to be removed from the
mailing list, simply reply to the e-mail or send a message to
info@sportsgalleryweb
asking us to remove you from our mailing list and we will do so
immediately.
If
you have submitted your postal address, Sports Gallery may occasionally
mail promotional materials to you. If you would like to be removed
from our postal mailing list, please send us an e-mail at info@sportsgalleryweb
or call us at 650/324-3355.
If
you have provided your phone number, Sports Gallery will NOT contact
you by phone except in regards to your order or when you have
made a special request.
Sports
Gallery will never share information about our Internet customers
with and other websites or companies.