Authenticity - SGA Authenticity Guidelines |Sports Gallery
Our overriding objective at Sports Gallery is to be the best in our industry.
To accomplish this, our reputation and credibility with our suppliers, partners and, most important, customers MUST be without question. And we realize the most important part of our reputation is the quality and authenticity of the autographs we sell. Our customers must be able to purchase our merchandise with the utmost confidence that the collectible they are taking home is authentic. Frankly, the future of our company depends on it.
As such, we are totally committed to the authenticity of our collectibles. We promise our customers to be thorough and diligent in our efforts to obtain genuine and authentic autographed memorabilia. Here are just a few of the precautions we take to ensure the authenticity of our merchandise:
- We work with exclusively with nationally recognized and reputable sources that, in most cases, have the athletes or entertainers under direct signing contract. We often work directly with the athletes and/or their agents to arrange for witnessed, public and private signings with athletes.
Sports Gallery Signings have included Frank Gore, Will Clark, Dwight Clark, Logan Couture, Pablo Sandoval, Kerri Walsh, Patrick Willis, Willie McCovey and Willie Mays just to name a few. With many more to come!
- We actively attend/partner with other Signings to personally obtain signatures and witness the autograph session.
- We DO NOT purchase any of our items from individual collectors without proper, nationally recognized authentication.
"You get what you pay for."
"If it's too good to be true, it probably is.”
All the typical consumer warnings apply to buying collectibles from individuals on e-bay, personal collections and many sports collectible retailers. At Sports Gallery we're committed to taking those concerns out of the equation so you can have confidence in the authenticity of the high-quality collectible you're purchasing.
And while our methods of authenticity are not the least expensive, they do ensure the best "safeguards" we can provide. Safeguards that guarantee that a buyer of our collectibles is receiving the benefit of our total commitment to authenticity. In fact, we're so confident in our merchandise, that we will accept the return of any item within 30 days of purchase if there are any authenticity concerns that we cannot alleviate.
In short, Quality & Authenticity are keys to our success. It is your guarantee of our total commitment to our collectibles. More importantly, it is your guarantee of our commitment to you, our satisfied customer.